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John Stopper's avatar

Thanks Todd. That is an excellent question. Actually, it is an ideal situation to be in as you have the opportunity to influence and direct their buying process as well as maximize deal size.

You do need to get into a position of power to make that happen. To do that execute on the 4 disciplines I outlined: bridge to the personas with the distinct content and value requirements of each, position up the value chain beyond efficiency, insure you understand their profile to influence them correctly and gain their agreement on your recommended process based on best practice for buying your offering.

The power generated from those activities will not only put you in an optimal position but will also increase your deal velocity and compress your sales cycle. Those are the 3 key variables for a successful outcome. That is how you beat the competition and prioritize the spend for your offering over all the other budget demands.

Hope this helps - J.

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Todd Gagne's avatar

Good article John. You mention the importance of mitigating deal risks by asking questions like 'Where is the weakest link?' How do you recommend addressing situations where the Buyer’s process is unclear or unstructured?

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